Customer service employee German

Functie omschrijving

Are you enthusiastic about providing service to others? Do you speak fluent German in combination with English?

For a project concerning road tax in Belgium we are looking for customer service employees with administrational tasks.
In short; since April the first, 2016, all heavy good vehicles must have an On Board Unit which registers driven kilometres on Belgium roads and taxes these kilometres.

And we need you to keep people informed and keep everything running smoothly!

What will you be doing?

You will be the first contact point for all those who have questions involving the road tax project: truck drivers, involved company representatives and civil servants.

It is your job to handle their questions in the best way possible and re-direct them if you cannot provide the desired answer.

Besides contact by phone you will also be responsible for contact through e-mail, chat and some administrative tasks, like registering new trucks.

You will start with a fulltime training of 2 weeks! The job is available for partime work as well as fulltime work.


  • A contract for 8 months (to start with).
  • A competitive salary.Multiple discounts at nearby companies.
  • You have 2 weeks of fulltime training.
  • You get compensated for working irregular hours like after 22:00 and on Sundays.
  • Travel expenses
  • A close team that works hard every day to make this project successful.


There's an informal atmosphere at this company. Everything is about communication with each other. If you are dedicated to your work, everything is possible.

There is a lunchroom where employees gather; provided with a fridge, freezer, microwave, sandwich-maker and more. There is also a loungeroom where you can kick back and relax with co-workers, provided with an Xbox et cetera.

Team spirit is a big thing in this company. Drinks with co-workers, cooking-weeks, company parties are examples of this!

Are you interested in this job? Please send your resume to: . We are looking forward to hearing from you!

Functie criteria

  • You have to be able to speak German (native, fluent) and English at B2 level.
  • You like to help other people and feel secure with administrational tasks.
  • You are a good listener and respond to the needs of each client.
  • You are available for a fulltime training starting on the 5th of august 2019.
  • You are fully flexible 24/7 to work! Yes, 24/7, but we will try our best to provide you with stability and predictability in working hours.


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