Are you enthusiastic about providing service to others? Do you speak French in combination with English?
For a HUGE project concerning road tax in Belgium we are looking for customer service employees with administrational tasks. As mentioned the project is huge and you will be working HARD!
In short; since April the first, 2016, all heavy good vehicles must have an On Board Unit which registers driven kilometres on Belgium roads and taxes these kilometres.
And we need you to keep people informed and keep everything running smoothly!
What tasks will I be doing? The focus is on Customer Service....excellent Customer Service!
You will be the first contact point for all those involving the road tax project: truck drivers, involved company representatives and civil servants.
Your task is to handle their questions in the best way possible and re-direct them if you cannot provide the desired answer.
Besides telephonic contact you will also be responsible for contact through e-mail and chat.
Another aspect of the job is administrational work, think about registering new trucks.
When can I start? ASAP! You will start with a fulltime training of 2 weeks!
You need to be able to speak French (native, fluent) and English at B2 level
You are customer oriented and secure with administrational tasks
A good listener and respond to the needs of each client
You are available for a fulltime training starting on 3 April
You are fully flexible 24/7 to work! Yes, 24/7, but we will try our utmost best to provide you with stability and predictability in working hours
You are available for this many hours per week: 20-26 or 24-30 or 30-36
A contract for 8 months
A competitive salary
Good fringe benefits
You have 1 week of full time training, it's paid!
You get compensated for irregular hours like after 22:00 and on Sundays
Travel expenses are reimbursed
A close team that works hard every day to make this project successful
A company that does not treat you like a replaceable number, but instead cares for your wellbeing and development!
There's a familiar atmosphere at this company. Everything revolves around communication. If you are dedicated to your work, everything is discussable.
There is a lunchroom where employees gather; provided with a fridge, freezer, microwave, sandwich-maker and more. There is also a loungeroom where you can kick back and relax with co-workers, provided with an Xbox et cetera.
Team spirit is a big thing in this company. Drinks with co-workers, cooking-weeks, company parties and something delicious for the holidays are examples of this!
There is a benefits website where you can get good deals with big discounts from nearby companies!